Privacy and Return Policy

Return and Privacy Policy 

Effective Date: 19 October 2023

This Privacy Policy describes how Raw and More (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals who use our website and services (collectively, the “Services”). Your privacy is important to us, and we are committed to protecting your personal information in accordance with this policy.

1. Information We Collect

We collect both personal information and non-personal information from users of our Services:

a. Personal Information:

      • Contact Information: Such as your name, email address, postal address, and phone number.
      • Pet Information: Dog name, dog age, Dog breed and Dog allergies
      • Account Information: If you create an account, we collect your username and password.
      • Payment Information: If you make a purchase, we may collect payment information, including credit card details.
      • User Content: Information you provide when posting content on our platform.

b. Non-Personal Information:

      • Usage Data: Information about how you interact with our website and Services, including your IP address, browser type, and the pages you visit.
      • Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect data about your online activities.

2. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

      • Providing and improving our Services.
      • Processing transactions and sending transaction notifications.
      • Communicating with you about our products, promotions, and updates.
      • Analysing user trends and behaviour.
      • Complying with legal and regulatory requirements.

3. Disclosure of Your Information

We may share your information in the following circumstances:

      • With Service Providers: We may share your information with third-party service providers that help us operate our Services.
      • Legal Requirements: We may disclose your information if required by law to protect our rights or in response to legal requests.
      • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred.

4. Your Choices

You have choices regarding your personal information:

      • Access and Correction: You can review, update, and correct your personal information by logging into your account.
      • Communications: You can opt out of receiving marketing communications from us by following the instructions in our emails.

5. Security

We take reasonable measures to protect your personal information from unauthorised access or disclosure. However, data transmission over the Internet is only partially secure.


6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Effective Date” at the top of the policy will be updated accordingly.


7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please get in touch with us at
Thank you for using Raw and More!